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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Hull

August 26, 2025

5  out of  5
rating by Jeff Hull
"Tracy is the bomb diggity! She is very pleasant and professional every time I call in"
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Amber Humphrey

August 20, 2025

5  out of  5
rating by Amber Humphrey
"Very helpful. We are originally from MN and it was great getting our car insured and ready for driving in Alaska."
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Marie Taylor

August 19, 2025

5  out of  5
rating by Marie Taylor
"Tracy was very kind and treated me with respect and she go right on the issue then sent me a follow up email. I am very pleased."
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james morris

August 18, 2025

5  out of  5
rating by james morris
"Great Agent, she took care of my situation very quickly. I recommend Kris Yoder and state farms"
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Dawn Brashear

August 16, 2025

5  out of  5
rating by Dawn Brashear
"Attentive, friendly and efficient customer service always!"
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Susan Gaudin

August 13, 2025

5  out of  5
rating by Susan Gaudin
"Very helpful & friendly, thank you."
We responded:
"You can't beat Veronica's smile and laugh. I'm glad you had a great experience. Kris"
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Nancy Tarnai

August 6, 2025

5  out of  5
rating by Nancy Tarnai
"Received great customer service from Erica twice today at Kris Yoder State Farm agency in Fairbanks, Alaska."
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Joyce Furnival

July 24, 2025

5  out of  5
rating by Joyce Furnival
"I was able to receive the information I needed quickly. Thank you for helping me."
We responded:
"Hey Joyce, it was our pleasure to help you! If there is anything else we can do to assist you with your insurance needs, please be sure to give us a call or stop by the Kris Yoder State Farm Insurance Agency."
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Marcus Barnes

July 22, 2025

1  out of  5
rating by Marcus Barnes
"I went in to have someone removed off my insurance policy, and somehow that got mistaken as taking my car off insurance. For months I was oblivious to the fact that an agent made this mistake, and when I called to fix it, not only did they try to charge me more but the people I spoke to were rude and unprofessional. The callous way in which my issue was handled and the total lack of judgment these people make has consequences. I will now lose my job since I don't actually have insurance and I have had no help or compassion. The employees at Kris Yoders branch are completely inept, and it leave one to wonder how they have a job in the first place? I have never been treated this unprofessionally anywhere by any company before, especially State Farm, whom I've had as my insurance across multiple states. I implore you to work with a different branch, because youre one mistake away from being treated the way I was. This isnt McDonald's, the mistakes this company makes effects real lives and has dire consequences. The complete lack of judgemental and awareness needs to be looked into by someone higher up in the company and I hope this specific branch is shut down."
We responded:
"Marcus, I'm sorry you're frustrated but this is simply inaccurate. My team member executed your request and sent an email authorization for AutoPay, which was never addressed by you. We reached out several times over several months & platforms in an attempt to bring your attention to the status of the account. With no response. We wish you luck with your job and hope you don't ignore notices from your future carrier. "
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Deborah Denman

July 19, 2025

5  out of  5
rating by Deborah Denman
"Tracy Nolan is truly one of the best! She was outstanding in every way, she took time with us by helping get our new truck all set up with insurance coverage and cards, made sure we were aware of other promotions as well. We've been with State Farm a very long time but Kris Yoder's team is phenomenal! Highly recommend 5 ⭐️"
We responded:
"She really is a gem. Thanks for your feedback. Kris"
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BillCheryl Wood

July 15, 2025

5  out of  5
rating by BillCheryl Wood
"I am writing to say that Erica at Kris Yoder, State Farm was very supportive of me as I was navigating a difficult situation. I am grateful for her help and look forward to many years to come of their service for my car insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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andy sterns

July 15, 2025

5  out of  5
rating by andy sterns
"I always get great help from the agents here!"
We responded:
"We can’t appreciate clients like you enough! We’re trying to maintain good old fashioned customer service."
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Adetoh MyToe (AdetohMyToe)

July 11, 2025

5  out of  5
rating by Adetoh MyToe (AdetohMyToe)
"I dealt with Tracy and she was very helpful! I would recommend this agency for car insurance and an easy process. Got my new car, gave them a call, and i was good to drive off the dealership lot in less than 15 minutes."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ariel Traxler

July 10, 2025

5  out of  5
rating by Ariel Traxler
"I highly enjoy working with Kris and her team of professionals. Erica Knupp has been nothing but helpful and a joy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sherrie

June 30, 2025

5  out of  5
rating by Sherrie
"Kris Yoder and her team are the best! If you need insurance and want professionals, then her office is the choice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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t-rel

June 25, 2025

5  out of  5
rating by t-rel
"Tracy has Great Customer Service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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shorty williams

June 18, 2025

5  out of  5
rating by shorty williams
"Veronica Hassinger helped me tremendously choosing the correct coverage I needed and explained the process in easy to understand terms."
We responded:
"Shorty, I appreciate your loyalty and the relationship our two businesses have formed over the years. Veronica is a joy to work with and I'm glad she served your insurance needs well  We appreciate you."
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Ashley Ramirez

May 20, 2025

5  out of  5
rating by Ashley Ramirez
"Super friendly and helpful. They never mind answering all my questions. They are also really great about remembering their customers!"
We responded:
"You got that right Ashley. We are always willing to answer your insurance questions and we're proud to serve you and Fairbanks!"
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Patrick McIntyre

May 19, 2025

5  out of  5
rating by Patrick McIntyre
"Awesome service, very professional and helpful"
We responded:
"Thanks for the shout out, Patrick. It means a lot to us. We try hard to make every experience a good one. Kris"
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Richard Barnes

May 17, 2025

5  out of  5
rating by Richard Barnes
"Veronica is very responsive and super cheerful. They make it easy at KY State Farm. The rates seem competitive also. They earned my business."
We responded:
"We will continue to try and earn it every day. Thank you for the opportunity to serve you. Kris"
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Laura Russo

May 16, 2025

5  out of  5
rating by Laura Russo
"Helpful! Courteous! And above and beyond! Thank you Tracy and Veronica you both are wonderful and helped so much!"
We responded:
"Teamwork is our Matra. We know we are at our best when we work together. Thank you for your business Laura. "
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chad poulsen

May 16, 2025

5  out of  5
rating by chad poulsen
"always there to assist me and great service!"
We responded:
"It's our pleasure Chad! Thank you for taking the time to recognize my crew. Kris"
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Deborah Johnson

May 15, 2025

5  out of  5
rating by Deborah Johnson
"Everyone is always very helpful. Doing everything possible to make our experience with State Farm the best! Thanks Tracy for helping me today!"
We responded:
"We sure appreciate your loyalty, Deborah. If you ever need anything, we will do our best to serve. Gotta love Tracy, she's the kindest person I know. "
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Nicole Gruver

May 13, 2025

5  out of  5
rating by Nicole Gruver
"Veronica is absolutely wonderful! She is personable, experienced, and incredibly efficient!"
We responded:
"Thanks for taking the time to shoot us some stars Nicole. We appreciate your business and are glad you are happy with the service we provide. Kris Yoder- State Farm Insurance"
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sarah woodrum

May 10, 2025

5  out of  5
rating by sarah woodrum
"Veronica was very helpful and attentive. I was able to purchase a new policy in just a few minutes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"